This is a guest post from Jesse Gernigin about how to land UpWork jobs as a freelancer.
Chances are, if you’ve thought for even a second about freelancing, you’ve searched for UpWork jobs on their website.
Upwork is arguably the most famous site freelancers use to find work online. They’ve got freelance writers, web developers, accountants, social media managers, you name it.
Customers put their job posts up on the site and then freelancers can submit proposals for the work. If you’re picked, awesome, you’ve got a client.
Should New Freelancers Use Upwork?
Before I tell you exactly how to get clients on Upwork, there’s something you should know.
If you’re a freelance writer just starting out, Upwork is not the best place for you to go.
Why?
For one, there is a ton of competition for writing work on Upwork and it can be a race to the bottom.
Because there are so many writers on the platform, it can be difficult to even get your application to be on the site approved.
Watch this for more insight into Upwork if you’re a writer:
That said, as you’ll see from Jesse’s advice in this post, if you have some experience and are willing to put in the work, there is still potential there.
These strategies work even better if you’re a different kind of freelancer, though.
And as for better options than Upwork for new freelance writers? I’d try these freelance writing job boards first.
How to Get Upwork Jobs (A Smarter Strategy)
Ok, now that we’ve got that out of the way: are you tired of writing endless proposals on all the big job boards?
Yea, I was too.
With all the proposals I was writing, it felt like I was spending more time writing proposals than doing client work. I knew something needed to change so I looked for a way to hack the system.
I knew if I could find a way to get clients to come to me I could spend less time writing proposals, get better clients and spend more time working. I decided to focus my attention on UpWork.
Why UpWork?
Simple.
UpWork has a search engine built into the site. Most freelancers overlook this because they have never hired anyone through UpWork. Why does this matter? (Because making more money per project matters)
UpWork’s search engine lets you look for freelancers specific to your field and invite them to interview privately. That means you can get work by getting clients to invite you to jobs instead of posting proposals.
Upwork jobs listing.
After a client does a search they are given a list of freelancers that match your search parameters. UpWork presents the hiring party with multiple options which they invite to hire using the bright green button on the right.
Now that we understand that, let’s look at how to get Upwork clients to come to you.
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Going All In on UpWork Jobs
I decided to do a case study.
It would be risky. Sean has written a lot about the importance of being willing to take risks, so I knew I wanted to try something, even though it was nerve-wracking.
I could see a dip in monthly income (I didn’t) or lose valuable clients (I actually got two amazing clients right away).
I wanted to hack UpWork’s search engine so I would get private invitations from clients. My goal was to make $2,000 a month in invite-only work from UpWork.
I used my UpWork profile (in place of one of my students) and went to work.
Why I Chose $2,000 For My Goal
When I started this experiment my goal was to create a significant increase in my UpWork income. The $2,000 goal seemed reasonable with my hourly rate ($95/hr) and how many hours a week I actually wanted to work.
I also set $2,000 as my goal to show that UpWork is not a race to the bottom.
UpWork, like many job boards (ProBlogger or Freelancer for example) are actually great places to increase revenue. Now, there are a lot of people out there who will tell you that UpWork is simply a low income source.
Not true.
There are tons of freelancers out there who make six-figure incomes (or close to it) each year just using job board sites like UpWork.
The key is to get out of the mindset that you’re not going to find good jobs on the site. Part of this means accepting that in order to really see success on UpWork, you have to be willing to put in the work.
If my experiment succeeded I would double my income I got from UpWork without adding extra hours to my end of week total. Specifically, I wanted the hours I spent sending proposals and talking with clients to translate to hours worked.
The Results
It took three weeks of editing, rewriting and tinkering before I got results.
Then something amazing happened.
I finished another rewrite, stepped away from the computer to go for a run and when I came back an hour later I had my first invitation for a job.
Not soon after, my second invitation came in, and many more were to follow. After weeks of taking notes, editing and making dozens of mistakes I had hacked the UpWork hidden economy.
Here are two snapshots from invitation-only clients. The first snapshot is from that first invitation!
The first invitation was a two-day project. The client was easy to work with, paid quickly and left a great review.
This second snapshot is from an ongoing client. I have already booked $4,000 in work with him and he has two more projects he wants me to work on.
In the last two months (from time of writing this, not publishing) I increased my per month income by $1,500 bringing my copywriting income to $2,500 a month.
My personal case study worked for a host of reasons. I did quality research, I constantly updated my methods, I didn’t let self-limiting mindsets arrest my growth but most importantly I was pro-active.
Pro-active work creates active income.
Sean wrote that active income is the foundation for creating your freedom business and he was right.
Why I Hacked The UpWork System
Hacking the UpWork system meant I would have larger access to greater freedom. I love traveling and having the freedom to grow as a digital nomad means I can spend more time doing the things I love.
Like watching the sunset after a long day of mountain climbing:
Or finishing a project before touring ancient Rome:
Or taking time off to get the good work done with Scully:
Want To Increase Your Active Income?
Are you ready to attract active income?
I’ve written up an outline to increase your income, get you better work and get you spending more time working and less time looking for work.
This short guide will help you hack the private UpWork economy. You will find three pro tips and my private profile outline I’ve used to book over $5,000 worth of work without sending out a single proposal in less than a month!
The first three tips are the common mistakes UpWorkers make when creating profiles.
If you avoid making these mistakes you will be 90% ahead of the competition, be more appealing to invite-only clients and spend more time working and less time submitting proposals.
My profile outline is the exact approach I settled on when creating my profile. This outline netted me $6,500 in two months (my regular monthly income from UpWork for two months would have been around $2,000. As of writing I am close to booking my third $10,000 month).
3 Common UpWork Profile Mistakes
#1: Having an Unclear Job Title
UpWork has a search engine built into it. To help the search engine find the best results for clients it introduced job titles into profiles.
Most freelancers on UpWork don’t pay attention to the job title.
Don’t make this mistake.
Look at my job title:
My job title is clear, it communicates exactly what I do and what I accomplish. When creating a profile to get private invite gigs this is your first line of offense.
Use your job title as a place to both position yourself in UpWork’s search engine and quickly communicate what you do and what it accomplishes for your client.
#2: Profile’s Don’t Contain Success Indicators
What is a success indicator? A success indicator is something that creates social proof that makes clients understand you know what you are doing and talking about.
For example: A good copywriter would know and use terms like ‘capture,’ ‘conversion,’ and ‘lead generation’ because they reflect what their work does.
Another example would be a personal assistant who communicated they know how to use multiple email, time log and management systems.
Here is an example of success indicators in my profile:
In this example I use bullet points. I used bullet points after writing a larger letter where each of these points are included in the text. I shared the bullet points as an extra tip to be sure and long and short form reader format your profile.
#3: Profiles Don’t Contain Social Proof
Social proof plays a huge role in landing UpWork jobs.
What is social proof? Social proof is testimonials, reviews or videos people have given you for your work.
Most freelancer’s either don’t use social proof or use it incorrectly. Here are a couple common social proof misuses.
- The Social Proof doesn’t share specific positive traits employers look for
- The Social Proof doesn’t mention results achieved
- The Social Proof isn’t that great
- There is no Social Proof included (i.e. no testimonials)
Use social proof to position your services as solutions to your clients needs. The screen shot below shows the first section of my profile. Note the two testimonials appear above my introduction.
Let’s break down the two testimonials.
The first testimonial is great because it talks about my professionalism on multiple levels. Any client reading this will be put at ease knowing I am responsible, timely and can follow directions.
The second testimonial is incredibly short but even better than the first. Why? Simple.
The second testimonial shows results. If I could only use one testimonial I would use the second over the first.
Recap: Take care to avoid the three common mistakes all UpWork profiles have.
If you create a profile that:
- leverages social proof through testimonials
- uses success indicators
- and has a clear and searchable work title
You are going to get the attention of clients, be able to charge higher rates and do the work you want.
Now let’s look at the exact profile outline I use to book private gigs.
My Exact Profile Outline I Used to Book over $6,000 in Private Invitation Work
The layout of a profile has an effect on the reader.
The easier you make a profile to read the greater chance it will have of getting read. The more of your profile a client reads the greater chance you’ll have of them contacting you invite only work.
You might think that a profile outline doesn’t matter. You might think that clients are only interested in working with freelancers who have high customer rating scores.
You are wrong.
I have a sub 80% score on UpWork.
That’s a bad score! Having a bad score doesn’t stop me from getting invitation for great gigs. Why?
My score doesn’t reflect my quality of service.
I communicate the quality of my service by using an amazing profile outline that even the most resistant clients read and find themselves nodding along to. So how did I do it?
Simple.
I created a profile outline that anyone can employ, anywhere and despite how bad their review score is still get invite only high paying gigs.
My profile outline has six parts.
Each part is designed to accomplish three things.
- Keep the client reading
- Prove to the client I know what i’m talking about
- Get clients to respond to my CTA
Step 1: Acknowledge What The Client Wants
Copywriters talk about how great they are. This is a mistake Very few copywriters talk about what the client wants.
As a copywriter I know the client wants to capture, convert and sale. Identify what your client wants from you and make that the first sentence your client sees.
Step 2: Supply Relevant Social Proof
I mentioned social proof above. It is important. Use your first sentence or two to identify exactly what you can do for a client.
Follow this sentence with testimonials from clients that state you have done exactly that.
Pro-tip: Don’t make up testimonials. Clients will know.
Step 3: Quickly Explain What You Do
Now you are in the body of the profile. Take a moment and explain what you do. Be quick, terse and to the point.
I use bulleted points to cover everything I do.
This is important. Most readers scan first and read second. Bulleted points capture and direct attention.
Treat your bulleted points like headlines. If done correctly your bulleted points will convert short form scanners into long term readers.
Step 4: Re-Explain What you do in Greater Depth
Up till now your profile is convincing the client to read the rest of your profile.
You will now use the main body of your profile to carefully, clearly and concisely explain what you do (your service), the experience you have and the results you have gotten.
In my profile I take the bulleted points and expand on what they mean and why it matters. Each point is also segmented to make for easier reading.
Take time and be very clear on your results and what you specialize in.
Step 5: Book-end Profile With More Social Proof
Your clients have just read your profile. They are interested in your service and might invite you.
Now is the time to push them over the edge. Book-end your main body with relevant testimonials.
Step 6: Have a Clear, Quirky Call to Action
The client has come to the end of your profile.
You have acknowledged their needs, leveraged social proof to promote yourself, caught their attention, held it and pushed them over the edge by giving more social proof.
Now is the time to close the deal.
Use a clear call to action that speaks to them in a unique way. Your profile made you stand out from all the other profiles they have read. Now close the deal with something unique.
My CTA uses a set-up, a follow up and a call to action that is playful, quirky and unique.
My CTA is ‘Find out why’. It encourages readers to take the next step.
The most successful CTAs focus on getting readers to take the next step. My CTA doesn’t ask for the sale.
No.
My CTA encourages readers to learn more about what I can do for them and it does it in a unique and engaging way.
Final Thoughts on Getting Upwork Jobs
Wow that was a lot of information!
You learned what to avoid when creating a profile, how to leverage relevant social proof, what clients want to see and how to lay out your profile so you get the attention you want from the right clients.
As a final takeaway let me re-state a key fact.
On UpWork the purpose of a profile and a proposal are the same. You want interested clients to take the next step.
Avoid hard-selling at all costs. Success on UpWork grows from creating situations for clients to start conversations more than anything else.
Related Upwork and Freelance Writing Posts
- Is Upwork Worth it for Freelance Writers?
- 100+ Freelance Job Boards for Writers
- 10 Tips for Landing Your First Freelance Writing Job
- How to Become a Freelance Writer (for Total Beginners)
Grab our free 6 day course on becoming a freelance writer here.
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Great information Jesse! Thanks a lot for sharing.
What would you suggest to people just starting out? I cannot guarantee that I will increase conversions because I just started and I honestly don’t know if my writing will in fact do that. Also, I don’t have any testimonials. I will get one from a client I am working for outside upwork soon. I can place that one on my profile.
It’s been very hard for me on upwork. I have already tried writing my profile as if I was copywriting for myself and I am doing my bids in the same way but no results so far.
Would love to hear your thoughts.
Cheers!
Saida.
Hey Saida,
Although I am by no means making the amount of money Jesse is, what I’ve found to be successful starting out as a blogger/content writer is doing what Sean had suggested in one of his previous articles – Google SEO companies (or whatever genre of writing you’re in) that are located either in your city/country; compile their emails and send out a mass email to each of them stating your availability etc etc.
I was surprised when I did this because I honestly had little hope in it, but sure enough I got one person to respond and I’ve been working for them ever since. The pay isn’t great since I was entry level starting off, but it’s at least steady work for now and a chance to practise and improve.
Good luck,
Fiona
Fiona you are so far ahead of the crowd you might not even realize it.
There is work EVERYWHERE.
For the sake of the post would you put an amount of time you spent to send out that mass email and how much income you’ve made off that mass email from getting that job?
When people can see the numbers it really wakes them up to the reality that feast and famine earning cycles are done!
Saida the key to getting started on Upwork is consistency.
Is start with small projects to get a client or two. This will get you testimonials, social proof and work begets work.
With thAt said it took me an entire month when I started to get a gig! Stay the course, keep growing and focus on serving your market in the manner they need.
Such helpful information. Thanks for sharing this Jesse (and Sean)!
I recently joined Freelancer and have been finding it overwhelming (and slightly demoralizing), but I feel like I’ve done just about most of the mistakes you’ve highlighted, so time for a re-do!
Cheers,
Fiona
I’ve looked into other job board platforms (that is what Upwork is in case you didn’t know the term).
For me Upwork is the easiest to get started, engage with, and grow.
With that said don’t be afraid to try out getting content writing jobs with Pro Blogger. Their job board is a great place to find some epic clients.
I would agree that Upwork is the easiest to start with but then one also should keep in mind that they charge you the most. They take 20% away from your earnings just for intermediation. Add taxes and you will see that there are better alternatives to Upwork out there.
Awesome, massively helpful tips you’ve shared Jesse! I’ve been tinkering around with different profile styles, but I’ll definitely try doing what you did here.
What you said at the end of the post is so true – make it easy for clients to START A CONVERSATION with you. Get good at getting your foot in the door, and you’ll never starve.
Minh i’m glad you are getting some solid, useful information out of this.
Conversations are key! You are right to recognize that. All of online work will go in that direction I believe.
The people who master the conversation of work will succeed.
Great, concise and really insightful information! Thank you for sharing this, Jesse!
This article really got me going in the right direction. Hope to make it, as you did!
Like to thank Sean too, for building this great community, sharing all the helpful and great information with people who are eager to build & create their own lives as freelancers.
Martha i’m glad you saw a path forward with the article!
If you want to succeed at Upwork in the long term you need to create an easy to follow and easier to execute plan for remaining consistent.
Most Upworkers fail because they don’t have a plan and react to their needs instead of proactively growing a market!
Get a plan, optimize it, follow it!
This is awesome advice!! I rewrote my profile just now and am hoping to get more offers soon. Thanks for sharing so much. It’s been eye-opening!
That’s an awesome start. Let me ask you two things.
1)What do you think was missing from your original profile?
2)What are you adding to your new profile?
Thanks a lot for this great tips. You’re a blessing to all of us. Though I’ve struggled to get one or two clients from Upwork, I’ve been missing the boat by not optimising my profile. I’ll surely put these steps to practice.
Samson welcome to Upwork. It can be fun, frustrating and ultimately rewarding to be part of it.
Just today, before I wrote this, I turned down to invites. And that was after sending out three proposals the day before.
You never know where Upwork will take you. You’ll never have to worry about making money if you cultivate skills, increase the value you bring and keep in mind that the whole Upwork process is about starting conversations.
Hey Jesse,
Sure – for researching, compiling and then drafting and sending the email to various companies, it probably took me about 3-4 hours in total. In regards to income, like I said, I’m not making anything too significant since I was just looking to gain experience and do writing as a side gig, but I’m earning approximately $1000 a month with it.
It’s been great for improving my writing and confidence, but I feel ready to search around for better pay now, which is why I’m currently looking around now for more profitable work.
Hope that helps!
Fiona you made a four hour effort that returns a $1000 a month!
If you kept that for a year ($12,000) you have covered a year of house payments
Or
Three epic out of country trips
Or
Owning a good used car outright
Or
Not having to worry about extra end of month costs
4 hours of effort bought you a year of freedom.
Nice job!
Nice post Jesse!
Some interesting information, I wouldn’t think of it at first. I will for sure try to improve my upwork outline with some of your tips, hopefully that will bring some clients:)
And you’re right, consistency is very important in such things, you don’t have to let it go if the results don’t show immediatelly.
Wish u all the best!
Luka thanks for the comment! You should improve your profile. In my private group I share a lot of principles to increase income and one thing I really drive home is my idea for the cumulative benefit principle.
Making your profile better will have a cumulative benefit because it will:
*Make you look more professional
*Make it easier for you to be found by prospects
*Serve as social proof for you when you aren’t there
*And more
Consistency is another thing that produces cumulative benefits. When I started Upwork I was making $150-$300 a month. Now I regularly bring home $2,000-$3,000 EXTRA.
It wasn’t a magic bullet or super secret talent that caused that change. No. I was able to make so much more a month because I was consistent in my growth, proposal submission and choice of clients.
Consistency is the key to growth!
Hi Jesse,
Big thanks for the article man, you helped me see a lot of my roadblocks with clear eyes. Can’t wait to start implementing some of this stuff this week.
Just curious – when you were sitting there thinking “hmm, let’s double my rates” — were you around that $45-50/hr. mark? I’m charging about $40/hr and clients are happy with my work. Making ~1 to $1.2K/week but always looking to grow.
I know it’s mainly a mental barrier, but did you just go for it making that massive leap? And did any prospects ask “hey, soo you’re only charging $50 now, why the big jump?”
Thanks again,
Austin
Hey Austin thanks for writing! I’m always happy to answer questions.
There is a long and short answer to your question. I’m going to post a link at the end of this to my long answer.
Short Answer:I was at $35/hr when I decided to raise my rates. And quick note, I was realistically much lower because I had yet to decide to charge for all emails, correspondence and interviews. If I tracked the math I was probably making $29ish an hour before Upwork took their cut.
I decided to raise my rates because my skill set increased. I was bringing more value to my clients and it was reflected in the work I was doing.
-I didn’t keep many clients when I raised my rates. There’s a chance you won’t either (don’t freak out). Every new price rate comes with new clients.
-Clients who are willing to pay $95/hr have a different view/approach/understanding of the market than the people who are willing to pay $45/50/hr.
-It also depends on how much of a rate raise you are planning to do and why you are raising rates. I raised my rates to move my service out of a competitive market and into a results oriented market.
-I wanted to continue to grow myself and I knew the jobs at my original rate wouldn’t offer challenges. My rate raise has led to me learning tons of new stuff, reaching out to people all over the world and mastering ambassador programs, gift giving protocols, comprehensive campaigns management and more.
-Final thought:What is your service? Some services have a cap rate (VA for example). Are you working in a field that scales price to service? As a copywriter I can constantly increase my skills to charge more.
JG
Link to larger article:http://livegoldrich.com/dont-be-stupid-charge-more-heres-how/
Jesse, big time thanks brother —
Very cool to see through your lens. Huge value here and I’ve actually used some of this already to land another client.
I’m a direct response copywriter. Writing mostly emails, landing pages, and the occasional sales letter. I’m dabbling in different niches, just trying to learn as much as possible on the job.
A lot of my hurdles are internal. Imposter syndrome shit I’m working on. But as for increasing skills, I’m on it man! Digging into some Eugene Schwartz this weekend AND your article, so thank you for that.
Cheers,
Austin
SO helpful!! – thanks, Jesse. Was wondering what copywriting courses you took – or can recommend? – thanks!
Sorry for the delay in getting back to you! I just finished running the Chicago marathon and I finally feel like I have my head back on.
This is a hard question to answer because there are so many types of copywriting. I’ll share my favorite resources (and I don’t get any affiliate income for doing so!).
First off if you are willing to read through a lot of content i’d go with Copy Blogger.
Everyone goes to CB and everyone walks away pretending to have read it and then move on. For starters to mid-level copywriters CB has enough content for several lifetimes.
Looking to become better at understanding and writing for particular audiences? If so i’d suggest Ramit Sethi’s CTA. It is a great course that does a deep dive into the inner psychology you need to master to become a sales machine for content based copywriting.
Want to get a comprehensive beginners start to copywriting? I’d check out Neville Medhora’s Copywriting Kourse. I hear great things.
And Sean, correct me if this has changed, but it used to be if you joined Sean’s course you got access to a Derek Halpern copywriting course that has gotten tremendous reviews. If you have been on the fence about Location Rebel i’d email Sean about that.
If you want one on one coaching contact me. I sale consultations to become a better writer.
Hope that helps!
JG
Great post! I made some changes to my upwork profile with these tips in mind. Bookmarking for future use!
Glad you enjoyed it Amanda! Quick additional note:Don’t be afraid to constantly tweak and update your profile as your get better testimonials or add more skills to your services.
I let my profile go stale and had to go back in and inject new testimonials, service and social proof and I immediately saw a resurgence in booking!
Jesse,
I am just curious because you seem like a smart person with good professional results… why in the world is your job success score so low? My job success score dropped out of the blue and now I notice for jobs I want to apply to I don’t meet the minimum requirements. I realize some of the mistakes I made, like letting a contract become inactive, and I am trying to claw my way back up. But you’re saying job success score doesn’t even matter??
Kathleen I was surprised to see my job success score drop 12% in one day!
Here is the truth. The job success score is a way for low paying commodity providers to pat themselves on the back.
Since I dropped from 93% to 81% I have booked $1750 in contracts and have another $1000 in negotiation right now.
The only thing that defines the work you get is the work you put into getting work. My post covers the arc of finding ways to get invitations.
Here is the bigger truth. Upwork is going to continually change. They realize the growth in low cost, mostly middle-eastern, labor is a great place for them to make a ton of profit. They raised their fees to capitalize on this.
Don’t let the market dictate your success. Dictate your success to the market.
If you are worried more about scores and less about getting better at proposals, negotiations, and adding services to your bottom line to raise your rates then you need to change your locus of interest and focus on personal growth.
The more value you deliver the less things like ‘scores’ matter.
Why did my score drop? I had two inactive contracts clients kept making promises to start again. I think those are what contributed to the drop.
I don’t worry about it. You shouldn’t either.
You want to really succeed? Find multiple revenue avenues. If all your work comes solely from Upwork then you are going to be stuck if their policy changes effect you negatively.
Keep crushing it!
Hello Jesse,
I don’t want to leave this content without dropping a thank-you. Your template was a great place to invent from as I went about revamping my Upwork Overview—I’ll be curious to see if my revisions lead to any Invites (so far, all my contracts have come from Proposals and repeat clients).
Lest I draw blood from the stone without putting any back in, I thought I’d share a few copywriting resources I’ve been relying on lately:
http://filthyrichwriter.com/
https://copyhackers.com/
http://www.thecopywriterclub.com/
It’s always nice to connect with other writers, so thanks.
My door is always open.
–M
Martin i’d be glad to hear what growth my template helps you with!
I love copy hackers, great choice! The other two don’t engage on an actionable enough level for me but everyone has their interest!
One key thing to remember is:
*Revisit your profile once every two months to add new testimonials, new services, or new results.
A lot of freelancers end up with stale profiles because they get comfortable. Don’t fall into this trap. Every time you produce a new and noteworthy result ADD IT!
Keep crushing it!
JG
Agree with all of your points. I wrote an article back before when Upwork was oDesk and had started out the same way with just going all in and basically disregarding the client’s quote and just telling them what I thought their project would cost me, whether above or below. It also was extremely helpful to first do some research into the large fish clients and find their name so your initial introduction is more personal.
Hayden i’m glad you liked the article.
I remember the Odesk days. Fees were better back then!
In my experience onboarding a client on Upwork requires three things.
1)Speaking directly to the results they want.
2)Offering ancillary evidence that you have experience doing what they need.
3)Communicating a deep understanding of how to resolve their issue.
Upwork is constantly changing. I like it but am expanding my reach into more professional and larger markets.
Hi Jesse,
This Information Helps a lot, I will try your technique and will give feedback once I got my first client,
I just recently found out about upwork and I want to give it a try, Too tired working on big companies that cages you on their office’s.
Nate.
Thank you for sharing such a great tip with us..
keep sharing..
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